bajivi's Privacy Policy
Learn clearly and transparently how your personal information is collected, stored, and kept secure on the bajivi platform.
This privacy policy applies to all users of the bajivi platform. By registering on bajivi or using our services, you are considered to have agreed to this policy. We give the highest importance to the privacy of your information and keep your data secure through modern security measures including SSL encryption.
Table of Contents
- 1. Definitions and Introduction
- 2. Types of Information Collected
- 3. Methods of Information Collection
- 4. Purposes of Using Information
- 5. Information Storage and Security
- 6. Sharing Information with Third Parties
- 7. Cookies and Tracking Technologies
- 8. User Rights
- 9. Protection of Minors
- 10. Policy Changes
- 11. Contact
1. Definitions and Introduction
bajivi is an online betting and casino platform operating in the Bangladesh market, providing services through the domain https://bajivi.cam. The key terms used in this privacy policy are defined as follows:
- "Platform" — refers to bajivi's website, mobile version, and related services.
- "User" — any person who has registered on bajivi or visited the platform.
- "Personal Information" — any information that can directly or indirectly identify a specific individual.
- "Processing" — any operation carried out on personal information, such as collection, storage, use, disclosure, or deletion.
- "Third Party" — any organization or individual other than bajivi and the user.
This policy has been prepared in accordance with applicable laws and regulations of Bangladesh and applies equally to all registered users and guest visitors.
2. Types of Information Collected
Registration and Identity Information
Information collected when you create an account on bajivi:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Username and password (encrypted)
- National ID card or passport number (for KYC verification)
Financial Information
Information required for processing transactions:
- bKash, Nagad, Rocket, or Upay number
- Bank account information (for bank transfers)
- Deposit and withdrawal history
- Transaction date and amount
- Wallet balance and bonus information
Gaming Activity Information
Information collected to improve your gaming experience:
- Play history and results
- Betting patterns and amounts
- Preferred games and categories
- Session duration and activity
- Bonus and promotion usage history
Technical Information
Information automatically collected for the technical operation of the platform:
- IP address
- Device type and operating system
- Browser type and version
- Login time and failed attempts
- Cookie and session data
3. Methods of Information Collection
bajivi collects your information in the following ways:
Directly Provided Information
When you fill out a registration form, update account information, request support via live chat, or contact us by email, you directly provide us with information. This information is collected entirely on the basis of your consent.
Automatic Collection
When you use the bajivi platform, certain technical information is automatically collected. This includes cookies, web beacons, log files, and server records. This information is essential for ensuring the security and performance of the platform.
Information Received from Third Parties
For the purpose of identity verification or fraud prevention, we may sometimes verify information through trusted third-party service providers. However, we never purchase your information from third parties without your consent.
4. Purposes of Using Information
bajivi uses your information only for the following legitimate purposes:
- Account Management: Completing the registration process, verifying the account, and ensuring secure login.
- Transaction Processing: Completing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
- Customer Service: Answering your questions and resolving issues through 24/7 live chat and email.
- Security and Fraud Prevention: Detecting and preventing unauthorized access, money laundering, and other criminal activities.
- Age Verification: Ensuring that all users of the platform are at least 21 years of age.
- Service Improvement: Analyzing platform performance to improve the user experience.
- Legal Compliance: Retaining information necessary to comply with applicable laws and regulations.
- Promotional Communication: Informing you about offers, bonuses, and updates with your consent (with the option to unsubscribe).
We never sell your information to third parties for advertising purposes.
5. Information Storage and Security
Security Measures
bajivi uses industry-standard security technology to keep your personal information safe:
- SSL/TLS Encryption: All data transfers between your browser and our servers occur through encrypted connections.
- Password Hashing: Your password is never stored directly — only an encrypted hash is stored.
- Two-Factor Authentication: Two-factor authentication is provided as an additional layer of protection.
- Regular Security Audits: Regular security audits are conducted to identify system vulnerabilities.
- Limited Access Controls: Only authorized staff can view your information for specific, necessary purposes.
Data Retention Period
We retain your personal information only for as long as it is needed to provide services or fulfill legal obligations. Detailed policy:
- Active account information: Retained for the full duration while the account remains active.
- Transaction records: Retained for a minimum of 5 years in accordance with financial regulations.
- Closed account information: Retained for a minimum of 3 years from the date of account closure.
- Cookie data: Retained from 30 days to 1 year depending on the type of cookie.
Once the set period expires, information is securely deleted or anonymized.
6. Sharing Information with Third Parties
bajivi never sells your personal information. However, specific information may be shared in the following limited circumstances:
Payment Providers
Financial information necessary to complete transactions through bKash, Nagad, Rocket, Upay, and banks is shared. These organizations are governed by their own privacy policies.
Technology Service Providers
Limited information may be shared with trusted technology partners for hosting, data analytics, cybersecurity, and customer service operations. These partners work under bajivi's direction and cannot use this information independently.
Legal Authorities
In response to applicable laws of Bangladesh, court orders, or valid requests from investigative agencies, we may disclose information in compliance with legal obligations. In such cases, we will make every effort to notify you in advance where possible.
What we never do
- We do not sell your information to advertisers.
- We do not share your information with competing platforms.
- We do not disclose your information for marketing purposes without your consent.
7. Cookies and Tracking Technologies
bajivi uses cookies and similar technologies for website operation and improvement. Cookies are small data files stored on your device that enhance your browsing experience.
Essential Cookies
These cookies are necessary for the website to function correctly. They cannot be turned off because without them it is not possible to complete login, transactions, and security functions.
Analytical Cookies
These cookies help us understand how users use the platform. We use this information to improve the quality of services. These cookies can be turned off from your browser settings.
Preference Cookies
These cookies are used to remember your language preferences, display settings, and other personalized settings.
Cookie Control: You can delete or block cookies at any time by going to your browser settings. However, if essential cookies are turned off, some services may not function correctly.
8. User Rights
bajivi respects your right to data privacy. You can exercise the following rights at any time:
Right to Access Information
You can request to know what information about you has been collected.
Right to Correct Information
You can request correction of incorrect or incomplete information.
Right to Delete Information
You can request the deletion of your data in certain circumstances (subject to legal obligations).
Right to Object to Processing
You can object to your data being used for marketing purposes.
Right to Data Portability
You can request a copy of your data in a structured format.
Right to Withdraw Consent
You can withdraw any consent you have previously given at any time.
To exercise these rights, email us at [email protected] or contact us via 24/7 live chat. We typically respond to your request within 30 business days.
9. Protection of Minors
bajivi is for users aged 21 and above only. We do not knowingly collect or process personal information of any minor.
Age is verified during the registration process and persons under 21 cannot open an account. If we become aware that a minor's information has been collected by mistake, we will immediately delete that information and close the associated account.
If a parent or legal guardian believes that their child's information is held by us, please contact us at [email protected].
10. Policy Changes
bajivi may update this privacy policy from time to time. Changes may be made due to:
- Changes in laws and regulations.
- Changes in technology or services.
- Improvements based on user feedback and responses.
For significant changes, we will notify registered users by email or through a notice on the platform. The updated policy will take effect from the date it is published. Continued use of the platform after any changes indicates your agreement with the new policy.
The "Last Updated" date at the top of this page always reflects the date of the most recent change.
11. Contact
Live Chat Support
For any privacy-related questions or requests, contact our 24/7 Bengali live chat support. Our team is always ready to help you.
Available 24 hours, 7 days a week
Email Support
For formal requests to access, correct, or delete your data, write to us by email.
If you have any questions or concerns about this privacy policy, feel free to contact us. We place the highest importance on the privacy of your personal information and are committed to ensuring your rights.
Visit our other policy pages for more information: